Here at McDonald New Zealand, we have mastered the technique of blending together our iconic flora and fauna with contemporary fashion. This Soft Peak Hat truly demonstrates this as you step out in style while living the experience of the true warmth and luxury of the Possum Merino and Mulberry Silk mix.
35% Australian Brushtail Possum Fur, 55% New Zealand Merino Wool, 10% Pure Mulberry Silk
New Zealand designed and made
Natural and sustainable
Soft Peak Hat
Returns Policy
We want you to love your purchase! If for any reason you’re not completely satisfied, we’re happy to offer a return or exchange under the following conditions:
Eligibility
Items must be returned within 14 days of the delivery date.
Garments must be unworn, unwashed, and in original condition.
All original tags must be attached. Returns will not be accepted if tags have been removed, cut, or reattached.
Items must be free from makeup, perfume, deodorant, pet hair, or any signs of wear.
Return Process
Contact our customer service team at Janine@NewZealandWoolSweater.com
within 14 days of delivery to request a return authorization.
Once approved, you’ll receive instructions for returning your item(s).
Please ensure the garment is securely packaged to avoid damage in transit.
Return shipping costs are the responsibility of the customer (unless the item is faulty or incorrect).
Refunds
Once your return is received and inspected, you’ll be notified of approval or rejection.
Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
Exchanges are subject to stock availability. If the requested size or style is unavailable, a refund will be issued instead.
